Terms and conditions for the Agile Communications Academy
About us
Agile PR & Communications Ltd trading as The Agile Communications Agency, based at Kernow House, Gas Hill, Truro, TR1 2XP, and our contact email is [email protected]
Company number: 11286801
VAT registration number: 350201753
Description of the service
We provide online courses and tools designed to help you improve your communication, leadership, and management skills, streamline workflows, and implement Agile methodologies effectively across a range of industries, including but not limited to marketing and PR.
Access
You will have access to the online product you purchased for six months. All digital downloads should be downloaded and saved securely for future access.
Languages available
Currently our courses are only available in English.
Payment options
Payment in full is required at the time of purchase.
For some products we may offer a pay in three options where the payment will be split evenly into three monthly payments, to be taken 30 days apart.
This option may be removed at any time.
How payments are processed
All payments are securely processed via Stripe. If you select an instalment plan, Stripe will automatically charge your chosen payment method based on the advertised schedule.
Pricing and taxes
All prices are listed in GBP (£) and are inclusive of VAT. Prices are subject to change, but changes will not apply to confirmed orders.
Failed payments and late fees
If a payment fails, you will be notified and given 7 days to update your payment method.
Confirmation of your order
Once you complete your purchase, you will receive a confirmation email that includes a copy of these terms and details of your purchase.
Delivery of digital content
Access to the course will be provided as soon as payment is confirmed. By purchasing, you agree that you waive your 14-day cancellation right once the course is accessed.
Copyright
All the material on our website and all our course content hosted on Kajabi is owned by or licensed to us.
This includes but isn’t limited to, the video, digital downloads, images, copy, design, appearance, layout, and graphics on our website.
You are not allowed to reproduce anything on this website without permission.
Copyright ©️ The Agile Communications Agency
Refund and cancellation policy
You have a legal right to cancel your purchase within 14 days of making your payment, provided you have not accessed the course materials. Once the course is accessed, this right is waived. If you wish to cancel, you can use the standard cancellation form provided.
How to cancel
To cancel, contact us with your order details and let us know you wish to cancel. If eligible, we will process your cancellation within 14 days of your request.
Security
Payments are processed through Stripe’s secure system, which uses encryption protocols.
Amendments to these terms
We reserve the right to update these terms for future purchases.
Contact information
If you have any questions, you can contact us at [email protected]
Privacy Policy
Data controller
Agile PR & Communications Ltd is the “data controller” for the information that you provide to Agile when you visit our website, attend our events and training sessions, or sign up to our newsletter. That means that we decide how to use it and are responsible for looking after it in accordance with GDPR.
Data protection officer
We have a dedicated Data Protection Officer within Agile PR and Communication Ltd. If you would like to contact them, please email [email protected] with the header ‘DPO Enquiry’
How is the information collected?
We may collect this information from you through the online contact forms on our website, when you make a purchase, by email, in person or via other digital platforms including social media.
Lawful basis for processing your personal data
Our lawful basis for processing data relating to your use of our website is consent. You can withdraw or vary this consent (and unsubscribe from communications from us) at any time by emailing: [email protected] with the subject heading “Consent Change”. This will not affect the lawfulness of any use of your information that we make before you withdraw your consent. We do not process special categories of personal data for updates or marketing purposes.
Access to your data
Access to your personal data from Agile will be provided only to the staff who need to view it as part of their work.
Where we store or use your data
We may store the data we collect in hard copy or electronically. The data is stored on secure servers within the UK. We may share your data with third parties or transfer your data outside the EAA under certain circumstances.
Retaining your data
We will only retain your data for as long as we need it to fulfil our purposes, including any relating to legal, accounting, or reporting requirements.
Your rights
Under certain circumstances you have the right to:
- request access to your data
- request correction of your data
- request the erasure of your data
- object to processing your data where we are relying on our legitimate interests or third parties
- request the restriction of processing your data
- request to transfer your data to another party
Depending on the circumstances and the nature of your request, it may not be possible for us to do what you have asked, for example, where there is a contractual obligation for us to process the date and it would stop us from fulfilling our legal obligations if we stopped.
Further information on your rights is available from the Information Commissioner’s Office (ICO).
If you wish to exercise your rights, please email [email protected]
Changes to this privacy notice
From time to time, we may change this Privacy Policy and will inform you by publishing updated content to our website.